At the time when the worl of e-commerce is on the rise, one sector that has taken advantage of this trend is the sex shop industry. Whether it's embarrassment, shyness or the "what will they say", it's true that many people are still reluctant to buy toys and other erotic products physically. So you know first hand the experience of an erotic store’s sales, today we bring you an interview with one of the biggest e-commerce sites of the sector: Sex Place. We hope you enjoy it!
Did you know that there is a study that ensures that attracting new customers costs 6 or 7 times higher than maintaining existing ones? Or that 85% of customer losses are due to bad attention? Yes it's correct. The customer service of an online store is decisive in order to get more engagement and have recurring sales. So in today's post we explain how you should raise your customer's attention so that it becomes a competitive advantage. Do not forget that 86% of consumers would be willing to pay more in order to receive better care. Do you still need more reasons? I do not think so, let's get going!