Are you looking for tools that will help you be more efficient and manage your online shop faster?
If so, this is your post.
In today’s article we provide a compilation of 10 tools that will save you time and will increase your sales.
And you know what the best part is?
Most of them are free.
Let’s get started!
Olark is a live chat or chat where clients can consult any doubts they may have regarding a product or the buying process. Having a chat is so useful that, according to this Internet Retailer post, the conversion rate can improve between a 15 or 20%.
Don’t worry about the language, you can set it up in both English and in Spanish. There is a free version that allows you to use it 20 times per month.
2. Active Campaign
Active Campaign is an email marketing tool that helps your sales really step on the gas. When gaining new subscribers, you can establish a tighter relationship with your clients and you can send them new offers and products.
But with Active Campaign you can do a lot more. Besides sending an email to those who abandon their chart, you can personalize your campaigns according to your client’s behavior. The cheapest version starts at $9.
Trello is one of the most powerful task managers that exists for improving your productivity. Managing your e-commerce means having a lot of different tasks to keep under control, so you need to organize yourself.
Its boards and cards system allows you to manage the typical to do lists in a visual and practical way. It is also ideal for working in teams. And the best part, it’s free.
Omnisend is the all-in-one marketing automation platform for e-commerce. Omisend helps to sell more by sending beautiful email newsletters, automated workflows based on customer data and behavior, and much more.
Various sign-up forms allow growing your subscriber list without much effort. Possibility to add several channels into the same automation workflow (email, SMS, push notifications, Facebook Messenger and more) helps to create a seamless customer experience. Omnisend works with all ecommerce platforms including Shopify, Bigcommerce, Magento, WooCommerce and others.
5. YITH WooCommerce Wishlist
YITH WooCommerce Wishlist is a plugin for WooCommerce that allows people to create a wishlist within your online shop. A wishlist offers the possibility to save the products you like to be able to buy them later.
This is a free plugin and it is very easy to use it. It just has one negative point: we cannot see the products that have been saved by the clients so we cannot create personalized email marketing campaigns.
Peek is a tool that analyzes your shop usability. You just need to add your web domain and they will send you a video showing a person (a real person indeed, not a bot) interacting with the whole shop.
In addition, they will send you some advice about how to improve the user experience and, obviously, your sales. Can it get any better? Yes, it can. It’s free.
Responsinator is an online tool that allows you to test your e-commerce on different devices. You just need to add your domain and you will see how you shop behaves on an iPhone 6, a Nexus 4, or an iPad.
Don’t forget that sales from mobile phones are prevailing, so checking your web usability on smaller screens is a must. 100% free.
Canva is one of the most useful design tools that an entrepreneur can find. By using Canva, you don’t need to be a designer to create attractive images for your social media.
It’s not just about the fact that you have personalized templates for each social network, but also that it couldn’t be any easier to use. Just by adding the texts you want to use, you will get a bold image that will help you gain followers and virality. And it’s also free.
Intercom is software used to manage all your customer service channels from just one place. Having to check your email, Facebook, Twitter, and having to answer each customer from a different platform ends here and now.
No matter what channel a client uses to ask a question, the message will reach Intercom. From there, you will be able to answer it yourself or assign it to some other person from your team.
And, of course, we cannot leave Doofinder unmentioned.
By adding a search engine to your e-commerce, you will sell more and, at the same time, you will improve the user’s experience. Why?
Because you are making it easier for clients to find the products they need quicker and easier.
11. Hubsbot CRM
Hubspot CRM can help you organize, track, and nurture your leads and customers. It's 100% free, forever.
HubSpot CRM automates the tasks salespeople hate. Interactions are tracked automatically and deals are displayed on one dashboard for total visibility without added work. Best of all, you can enjoy up to 1,000,000 contacts, users, and storage without any expiration date- wheter you're a team of 1 or 1,000.
Which other tool would you add?
In this post we only selected 10 tools, but there are many more available on the market.
Now it's your turn to tell us what your favourite tools are.