Can you imagine having an assistant to answer questions from customers 24 hours a day, 7 days a week, 365 days a year? And even various customers at the same time? It sounds like a dream, right? Get ready because today is the day we welcome you to the future (already here) of customer service: chatbots for ecommerce. Robots that will increase your sales, foster client loyalty, and save you loads of time.
Nowadays, do you tend to watch more videos and read less? Don’t be ashamed, you are not alone. We can assure you that your clients do exactly the same. ;) The truth is that video content is growing and is unstoppable and, what’s even more important is that it directly impacts that moment of deciding to make a purchase or not.