All-In from Day One. No Surprises. Just Results. Try Doofinder free for 30 days, we have a plan for you.
How do I pick a plan and proceed with installation and onboarding? + Start with your 30-day free trial — once we see your usage, you’ll get the plan that fits your needs. Installation is Plug & Play on most platforms, with no coding required. Our Customer Support team is ready to help with any technical issues, while Customer Experience is here to guide you through setup and help you get the most out of every feature. Can I use Search or Recommendations as standalone products? + All our plans include a set number of requests for each product — Search, Recommendations, and Quiz — at no extra cost. While you’re free to deactivate any of them from your Admin Panel, we’ve designed our pricing to give you full access to everything, so you’re actually getting more for less. To get the most value and best performance, we recommend using all the features included. Not sure where to start? Our Customer Experience is here to help you get the most out of every tool. What If I exceed the included requests in my plan? + While we don’t offer request packages within a plan, we’ll always help you scale smoothly, without disruptions. If your usage consistently exceeds your current plan, we’ll get in touch to help you upgrade to a setup that better suits your growth. If you’re unsure which plan fits your growth, our team can help you estimate the best setup based on your usage during the free trial. What If I need more requests for only one of the products? + Our plans include request limits for each product — Search, Recommendations, and Quiz — designed to cover most usage patterns. While we don’t extend limits for individual products, we monitor usage to make sure your store is always covered. If you consistently need more requests for one product, we’ll assign the plan that fully supports your overall usage. That way, everything works seamlessly and your customers always get the best experience. Is there a minimum time commitment? + No. If you make monthly payments, you can stop using the service at any time by notifying us, and we will stop the monthly charges. If you choose to pay annually, you will receive a 10% discount, but please note that annual payments are a one-time, non-refundable payment. How are requests calculated? + A request is counted each time our server responds to an action. Here’s how requests are calculated. Search Queries: Requests are generated as users type a search query and interact with the search results. For example, each keystroke that triggers new search results counts as one request. By default, Doofinder begins displaying results after the third keystroke. This means that one complete search may generate multiple requests. You can always modify this threshold from your Admin Panel. Indexing: Requests are generated when data is indexed or updated. For example, indexing or updating an export of 1,000 items generates 10 requests. API Calls: Requests are generated when using Management and Search APIs to implement Doofinder results natively. Crawler: Each page crawled to update your search engines counts as one request. If you need assistance estimating your total number of requests, please contact us. Remember, there is a 30-day free trial with unlimited requests to help you determine your needs.
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