«Giving the same quality service online as in store»

We are a multichannel specialist retailer selling premium brand camping gear, clothing and footwear for the
outdoors with around 40 employees
and almost 1m website users annually.

What differentiates you from the competition?

Whilst being a small business we aspire to match larger stores for service and value and most particularly in the breadth of brands and products, stocking a diverse specialist range of tents for example, many of which we are the country’s leading supplier of. Personalisation is the next challenge for smaller ecommerce teams and one we hope to explore this year

What benefits have you gained with Doofinder?

Conversion rates 2.75% higher on visits with site search vs. visits without site search. The improvement in conversion rates for visits with search was notable with all devices showing a significant uplift from those without.

What do you like about Doofinder?

«The mobile UX was the major factor in choosing Doofinder».

  • The speed and simplicity, particularly the mobile UX
  • It’s simple to add banners
  • The possibility to create custom results and make changes to filtering and results, ideal for our Magento site!

Doofinder’s numbers

Much better customer feedback

Average session duration up by 22%

Lower bounce rates

They search. They find.
You sell.

« Doofinder enhances the onsite search engine of over 6,000 ecommerce sites, why not yours? Try it for free for 30 days ».

TRY IT 30 DAYS FOR FREE

What are your future plans?

«We are aiming to grow more internationally this year, integrate more multi channel solutions to offer
same day click and collect for example and get closer to the one customer view that pretty much
all retailers with physical stores should be aiming for.».

Jon Mayo eCommerce Director at Taunton Leisure Ltd

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Would you like more information?