AI Assistant

Your Store Answers,
Right When They Decide.

Doubts you don't answer cost you the sale. AI Assistant lives on your product pages now, answering every question: about your catalog, policies, or facts beyond your store.

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Ask Anything.
It's Always Listening.

Never Lose a Sale to a Doubt

Your feed, PDPs, FAQs, your knowledge base: AI Assistant knows your store inside out, and looks beyond when the answer isn't there.

I wear a 9 in Nike — what size is that in Adidas?
A US 9 in Nike is UK 8.5 / EU 42.5 in Adidas — I checked their official size chart.

Understands What Isn't Said

Gets what they mean, not just what they type, and digs further outside your catalog when it needs to, for even sharper answers.

Something to help me sleep better this summer, not too expensive.
Here are a few breathable, mid-firm mattresses in a budget-friendly range — ideal for warm nights.

Insights No Dashboard Gives You

Every conversation tells you who your shoppers are and what's holding them back.

AI Insights

1 in 4 shoppers this week asked if this jacket runs true to size — a signal your size guide isn't cutting it.

200+ Stores Selling With It, Live.

Built for eCommerce. No code, no dev team, live in minutes.

+170.8%
+0%
Sales via conversation with AI on PDPs
+24% CR
+0% CR
+€12 AOV
+54% CR
+0% CR
Conversion rate of AI Assistant sessions on PDPs
Lives Inside the Page, Not On Top of It

AI Assistant reads your feed, your pages, your knowledge base, and searches for any missing information. That's accuracy a support bot never has.

Keep Your Ticketing Tool. Add This.
Search › Talk › Buy

One Layer of Intelligence

Doofinder understands search intent, typos, and images, so every search leads somewhere useful.

AI Search
Finds exactly what they typed — and what they meant.
AI Assistant
Answers the question search can't.
Recommendations
Shows what they'll want next.
Category
Merchandising
Puts the right products first.
Analytics
Insights
Shows you what's really happening.

One Doofinder engine. Every touchpoint your customer looks — and asks.

Ready to stop losing sales to doubt?

15-day free trial. No credit card required.

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Frequently Asked Questions

AI Assistant doesn't sit waiting for a customer to run into a problem — it lives at the exact moment of purchase decision, right on the product page. It resolves the doubt before it becomes a ticket or an abandoned cart. They're complementary: one prevents, the other repairs.
Because not every doubt is a search query. "What is EVA foam?" isn't a product query, it's a decision question. Search gets them to the product; the Assistant helps them buy it.
The Assistant searches for information when it needs to, and combines that with your full knowledge base and the exact context of the product page it was opened from. It answers knowing exactly which product the customer is looking at.
Not required. It already works with product context plus active search. If you upload documentation (shipping policies, sizing, warranties), answers get even more precise — but the value is there from day one, with no extra setup.
Yes: the engine improvements (active search, knowledge base reading, answer precision) apply to every AI Assistant customer. Enabling it on PDPs is a new distribution layer, not a different product.
It opens as a side layer, not blocking the page. The customer keeps seeing the product, can keep shopping, and the Assistant is there without asking them to stop what they're doing.
One minute. Two toggles in AI Assistant > Configuration and a CSS selector to decide where the widget appears. Zero developers, zero catalog-by-catalog setup.
Every unresolved doubt on a product page is a reason to open another tab and compare prices. Resolving it right there, in seconds, removes friction at the exact point before "add to cart" — the moment in the buying journey with the most leverage.